Privacy Policy
Last updated: December 2026
We at Velvet Dawn Flow are deeply committed to protecting your privacy with care, respect, and complete transparency. This Privacy Policy explains how we collect, use, store, and protect any information you may share when using our website.
1. Information we collect
We collect only the smallest amount of information when you submit a course request form:
- Your name (or how you'd like to be addressed)
- Your phone number (with country code)
We do not collect email addresses, home addresses, payment details, browsing history, location data, cookies for profiling, or any other information unless you voluntarily provide it during communication.
2. How we use your information
We use your name and phone number exclusively to:
- Personally respond to your course interest or question
- Confirm details and clarify anything you need
- Send secure payment instructions and digital access information
- Deliver messages directly related to your specific request
Your data is never used for marketing, newsletters, promotions, analytics tracking, or any unrelated purpose.
3. Sharing your information
We do not sell, rent, trade, or share your personal information with third parties, except in these very limited situations:
- When required by law, legal process, or valid government request
- To trusted payment processors or delivery services under strict confidentiality agreements (they see only what is necessary for the transaction)
- With your explicit, clear consent
4. Data storage & security
We retain your information only as long as needed to fulfill your request and handle any follow-up — typically no longer than 12 months after our last meaningful interaction. After that, it is permanently deleted.
We use reasonable technical and organizational safeguards (secure form transmission, encrypted communication where applicable, limited internal access) to protect your data from unauthorized access, loss, or misuse.
5. Your rights
You have the right to:
- Request access to the personal data we hold about you
- Ask us to correct any inaccurate information
- Request deletion of your data (we will comply unless legally required to retain it)
- Withdraw consent for processing (which may limit our ability to assist you further)
To exercise these rights, simply contact us using the phone number listed on the Site. We respond promptly and respectfully.
6. Changes to this policy
We may update this Privacy Policy to reflect changes in practices or legal requirements. The updated version will be posted here with a new date. We encourage you to review it periodically.
Thank you for your trust. If anything is unclear or you have questions — we’re here with open hearts and ready to help.